This course prepares students for clerical/administrative employment at an operational level and provides pathways to further qualifications in supervision, specialist occupations and management in a range of industries. Students will be able to carry out a range of entry-level tasks in a position, such as administrative assistant, and be eligible for appropriate credit towards courses offered by other training providers.
Business services include management and administration; human resource management; marketing and advertising; record-keeping, processing accounts and financial documents; and customer service. The business services workforce is the second-largest cross-industry occupational group in Australia and is traditionally open to school leavers. Students can achieve Certificate II in Business (BSB20115) and a Statement of Attainment for Certificate III in Business (BSB30115) in this course.